英语应用文写作试题

篇一：英语应用文写作训练题

一、英文写作要求及范文

（一）信函

1. 求职信 Letter of Job-application

一封求职信大体可以包括以下几项常见的内容：

1） 起首说明写求职信的缘由和动机：在大多数情况下，求职信是针对招聘广告而写的，首先要说明何时从什

么媒介获得什么职位招聘广告的消息。

2） 介绍个人的情况：如年龄学历工作经历和业绩及特别技能。 3） 说明离职的原因（适合在职或失业人员）：雇佣期满，原公司倒闭，想获得更富有挑战性的工作等。 4） 证明人（2-3位）

5） 结尾：请求用人单位安排面试，说明可以参加面试的时间和联系方式。 6） 客套话：给读信人留下良好的印象。 例： 敬启者：

本人希望应聘昨天在《羊城晚报》广告栏招聘的美容产品女直销员之职。

本人是广东邮电职业技术学院市场营销专业大学三年级学生。在过去两年里，兼职销售过雅芳的产品。本人的教育背景和所获得的一些实际经验将使我能胜任该职位。

请随时随意打电话给我，我很乐意在您方便的时候前来面谈。号码是：xxxxxxx。如获贵公司的试用，本人将竭尽全力，让贵公司满意。

敬请留意随函附上的个人简历一份，和照片一张。

证明人：如需要即提供

王芳

Dear Sir:

I wish to apply for the position as a salesgirl advised in yesterday’s Yangcheng Evening News for the direct selling of your beauty products.

I am a junior student at Guangdong Vocational College of Posts & Telecom. My major is Marketing. I had some part-time experience, selling Avon products over the last two years. My educational background and some actual experience will qualify me for the job.

Please feel free to call me. I’d be willing to set an appointment with you any day at your convenience. My number is xxxxxx. Should you give me a trial, I will do my best to give you satisfaction.

Enclosed please find a resume and 1 photograph. References: available upon request.

Sincerely yours,Wang Fang

2. 推荐信Letter of Recommendation

写推荐信，必须注意以下几点：不能言过其实；应开门见山；被推荐人的个人品行不能遗漏或表示怀疑。 例：

.亲爱的格林先生：

本月14日来信收到，获悉贵公司要招聘一名秘书，特此介绍李兰应聘此职。李兰是暨南大学毕业生，精通中英文，她有三年的秘书经验，是个能力强，精力充沛的年轻人。我相信她正是你们所需要的人选。

如能给李小姐一个面视的机会，我将非常感激。

总经理: 李明

Dear Mr. Green,

From your letter of 14th this month, I learned that your company needs a secretary. Therefore I take pleasure in recommending to you the bearer of this letter, who hopes to offer herself for the position. Miss Li Lan is a graduate of Jinan University and has a good knowledge both in Chinese and English. She has had 3 years of experience as a secretary. She is a capable, energetic young lady. I’m sure she is just the right candidate you want.

It will be greatly appreciated, if you will give Miss Li a chance for an interview.

Truly yours,

(Li Ming) Li Ming

General Manager

3. 介绍信Letter of Introduction

通常包括如下几个方面：1）被介绍人的姓名2）介绍的理由或目的3）其他有关情况。 例：

亲爱的布朗先生：

我们十分乐意地以此函把上海钢铁公司的主任马·史密斯先生介绍给你们，该公司是我们业务上的朋友。史密斯先生将去马萨诸塞州建立新的联系。如蒙你们给他帮助，将视为是给我们的帮助，不胜感激！

此致 敬礼！

销售经理: 肖华

Dear Mr. Brown,

We have great pleasure in introducing to you, the bearer of this letter, Mr. Ma Smith, a director of Shanghai Steel Works, one of the business friends of ours.

Mr. Ma is entrusted with the task of visiting Massachusetts, to establish new connections and we should greatly appreciate any assistance you may be able to give him, which will be considered as a personal favor to us.

Truly yours,(Xiao Hua)Xiao Hua

Sales Manager

4. 建立业务关系 Establishment of Business Relations

主要内容应包括与什么公司建立什么业务往来，为什么。 例：

亲爱的先生：

感谢你们在业务上的合作。我们环球贸易公司殷切期望扩大各种轻工业产品的贸易，可是在美国的加州，我们没有良好的业务关系。因此，请你们介绍几位该地区对上述商品感兴趣，能力最强，信用最可靠的进口商。

此致谢意，候复。

市场部经理：林新华

Dear Sirs,

We thank you for your cooperation for our business.

Now we, the Universal Trading Company, are keenly desirous of enlarging our trade in various kinds of light industrial products, unfortunately we have no good connections in California, U.S.A.. Therefore we shall be obliged if you will kindly introduce us to some of the most capable and reliable importers in the district who are interested in these lines of goods. Your favorable information will be appreciated.

Yours respectfully, Lin Xinhua

Lin Xinhua,

Marketing Manager

5. 投诉信 Letter of Complaint

写投诉信的目的不但在于表示不满，还包括反映情况，希望能够得到重视，并使问题得到解决。 例：

亲爱的先生们，

我们不得不对发货时间为1月9日，货号为456的一批钢笔提出申诉。

很显然，这批钢笔并不令人满意，很多都有毛病，有些一写就漏水，有些一写就出现墨水渍。因此，我们

要求把仍未出售的150支钢笔退还给你们，要求用与你们的销售代表留下来的同样质量的钢笔来调换。

请你们尽快处理这个问题。 此致 敬礼！

销售经理: 李华

Dear Sirs,

We regret to inform you that we have to complain about the batch of fountain pens supplied to our order No. 456 of Jan. 9. It’s clear that the pens are not giving satisfaction. Many of them are faulty, some of them cannot write without leaking and others fail to write without making blots.

We are therefore writing to ask you to accept return of the unsold balance, amounting to 150 pens in all, and to replace them by pens of the quality your sales representative had left with us. Please give this matter your immediate attention.

Sincerely yours,

Li Hua

Sales Manager

对投诉信的答复 Reply to complaint letter 例：

亲爱的先生们，

你们1月9日关于货号为456的一批钢笔的投诉引起了我们极大的关注。感谢你们提出此事以引起我们的注意。

我们测试了你们所提到的同批生产的钢笔，它们确实有问题。问题在于一台机器的故障上。现在机器已经修好了。

我们打算用156支质量良好的钢笔来调换未出售的150支。多出来的6支免费赠送。

市场部经理: 马力

Dear Sirs,

Your letter of Jan. 9 complaining about the pens supplied to your order No. 456 has caused us a good deal of concern. We are nevertheless very thankful that you brought the matter to our notice.

We have tested a number of pens from the production batch you refer to and agree that they are not perfect. The defects have been traced to a fault in one of the machines and this has now been put right.

We are arranging to send you 156 pens of good quality to replace the unsold balance 150. The extra 6 pens sending to you are free of charge.

Faithfully yours,

Ma Li

Marketing Manager

6. 感谢信 Letter of thanks

通常，人们对别人的关心、支持、馈赠和招待等表示感谢。写感谢信要写得真挚，令收信人读后感到愉快，亲切。 例：

亲爱的怀特先生，

我刚回到广州，现在才有机会给你和你的同事写信，表示我们深深的谢意。我们在纽约期间，受到了你们的热情招待。

这次到贵公司访问，使我茅塞顿开。我期盼着将来有机会再次访问贵公司。 我们很希望你们早日来广州，让我们有机会回报你们。

请代我问候布朗先生。在我们整个访问期间，他对我们非常友好。

你真诚的朋友：李明

Dear Mr. White,

Since I have just returned to Guangzhou, it is only now that I get the opportunity to send you and your associates a message of deep thanks for the warm reception during our stay in New York.

We do hope that you will give us, on an early occasion, an opportunity to reciprocate(回报) by visiting us here in Guangzhou.

The visit to your company was a great revelation to me and I look forward to an opportunity to repeat it sometime in the future.

Kindly send my greetings to Mr. Brown who was so kind to us during our entire stay.

Sincerely yours, Li Ming

7. 邀请信(Letter of Invitation)

邀请信一般要包括邀请的内容、事由、时间、地点，最后表示盼望对方出席。 例：

亲爱的大卫·.郭铭基先生：

听说您将于下月访问北京。我想趁此良机邀请您到广州来参加会议。该会议正好是你在中国逗留期间举行。如果您能就有关全球化的问题发表演讲，我们将感到很荣幸。

我们将为您提供飞机票，住宿和饮食。能否参加，请尽早通知我们。 此致 敬礼！

你真诚的朋友：王森林

Dear Mr. David Komansky,

I was told that you would visit Beijing next month this year. May I take the opportunity to invite you to participate in a meeting in Guangzhou that coincides to be held during your stay in China? We would feel greatly honored if you can give a speech on globalization.

Your airfare, hotel accommodation and meals will be borne by us.Please confirm your participation at your earliest convenience. With kind regards,

Yours sincerely,

Wang Senlin

8. 祝贺信Letter of Congratulations

祝贺信包括以下内容：1）如何获得消息；2）什么消息；3）获得消息后的激动心情；4）表达祝贺。 例：

亲爱的大卫：

我非常高兴听说你最近荣升为公司研发中心总经理。我早就知道你施展自己的非凡才华只是早晚的问题。 经过多年的努力后，你终于实现了自己的理想。希望你在今后的工作中取得更大的成绩。 致以最衷心的祝贺！

你真诚的好友：李劲

Dear David,

I’m glad to hear the good news that you were recently appointed general manager of the Research and Development Center. I know it would be only a matter of time before your unusual abilities were recognized.

It’s fine to know you have achieved the goal you’ve been working towards all these years. I wish you the greatest possible success in the future.

My heartiest congratulations!

Sincerely yours,Li Jin

9. 道歉信Letter of Apology

道歉信要写得及时，态度要诚恳，用词要谦逊。一般先向对方表示歉意或内疚，同时说明原因，提出弥补的方法，通过道歉，以取得对方的谅解。 例：

李明因得重病，今晨不能上班，向经理写一封致歉信，并附上医生证明书一份。恐怕数天后才能上班。

Dear Sir,

I am very sorry that I was unable to come to the office this morning owing to a severe attack of illness. I enclose a certificate from the doctor who is attending me, and he fears it will be several days before I can resume my duties.

I trust that my enforced absence will not trouble you any serious inconvenience. With renewed regrets, I ask to remain,

Yours respectfully，

Li Ming

10. 证明信Letter of Certification

证明信是证明一个人的身份、经历或某件事情的真相或文件。提交的对象为单位（或公司），称号、格式固定化。开头一般为“兹证明......”由于它是一种证明文件，内容要客观，文体也须与之配合。作为一般文书发出时，通常会以To whom it may concern（敬启者/至各位相关人员）的称谓开头。 例： 敬启者：

兹证明张慧小姐曾于2001年6月至2004年9月, 正式任职于知达公司,工作长达三年三个月。她曾任本公司国际部的高级主管秘书，主要负责排定约会、安排部门会议和会议记录、商业书信的撰写及建档等工作。她因个人原因于2004年10月1日辞职。

知达公司人事部主管：Eric陈

To whom it may concern,

I am pleased to certify that Ms. Hui Zhang was a full-time employee of Zhida Co. Ltd. For a period of three years and six months from June 2001 to September 2004, Ms. Zhang worked for us as an executive secretary in the international division. Her work consisted primarily of such secretarial duties as scheduling appointments, making arrangements for staff meetings, drafting minutes（会议记录）and writing and filing business correspondence. She resigned from the company on October 1, 2004, for personal reasons.

Yours sincerely，

Eric Chen Director

Personnel Department Zhida Co., Ltd.

11. 预订信 (Letter of Reservation)

预订信要讲明预订规格，时间要求和预订人的姓名和联系方式。 例：

亲爱的先生,

我将于下个月出差到纽约，想向贵旅馆预订房间，时间是从七月一日起共五天。您在七月的第一周必定相当忙碌，若能为我保留二楼的房间，我将不胜感激。我想预订带浴室的单人房, 大约两百元美金左右，但若有必要多付一些也无妨。

可能的话，我希望在六月十日前收到你的确认函，发传真到（86-10-23456789）。谢谢。

张先进

Dear Sir,

I’m planning to visit New York next month on a business trip, and would like to reserve a room at your hotel for five nights from July 1.

I’m sure you will be quite busy during the first week of July, but I’m very much appreciated if you could reserve a room on the second floor. I assure（明确地告诉）that the rate for a single room

篇二：英语应用文写作试题

一、英文写作要求及范文

（一）信函

1. 求职信 letter of job-application 一封求职信大体可以包括以下几项常见的内容：

1） 起首说明写求职信的缘由和动机：在大多数情况下，求职信是针对招聘广告而写的，

首先要说明何时从什

么媒介获得什么职位招聘广告的消息。

2） 介绍个人的情况：如年龄学历工作经历和业绩及特别技能。 3） 说明离职的原因（适

合在职或失业人员）：雇佣期满，原公司倒闭，想获得更富有挑战性的工作等。 4） 证明人

（2-3位）

5） 结尾：请求用人单位安排面试，说明可以参加面试的时间和联系方式。 6） 客套话：

给读信人留下良好的印象。 例： 敬启者：本人希望应聘昨天在《羊城晚报》广告栏招聘的美容产品女直销员之职。本人是广东邮电职业技术学院市场营销专业大学三年级学生。在过去两年里，兼职销售

过雅芳的产品。本人的教育背景和所获得的一些实际经验将使我能胜任该职位。 请随时随意打电话给我，我很乐意在您方便的时候前来面谈。号码是：xxxxxxx。如获贵

公司的试用，本人将竭尽全力，让贵公司满意。 敬请留意随函附上的个人简历一份，和照片一张。 证明人：如需要即提供

王芳dear sir:

i wish to apply for the position as a salesgirl advised in yesterday’s yangcheng

evening news for the direct selling of your beauty products. please feel free to call me. i’d be willing to set an appointment with you any

day at your convenience. my number is xxxxxx. should you give me a trial, i will do

my best to give you satisfaction. enclosed please find a resume and 1 photograph. references: available upon

request.sincerely yours,wang fang写推荐信，必须注意以下几点：不能言过其实；应开门见山；被推荐人的个人品行不能

遗漏或表示怀疑。 例：

.亲爱的格林先生：

本月14日来信收到，获悉贵公司要招聘一名秘书，特此介绍李兰应聘此职。李兰是暨南

大学毕业生，精通中英文，她有三年的秘书经验，是个能力强，精力充沛的年轻人。我相信

她正是你们所需要的人选。

如能给李小姐一个面视的机会，我将非常感激。 总经理: 李明 dear mr. green,

it will be greatly appreciated, if you will give miss li a chance for an interview.truly yours, (li ming) li ming general manager

3. 介绍信letter of introduction通常包括如下几个方面：1）被介绍人的姓名2）介绍的理由或目的3）其他有关情况。 例：

亲爱的布朗先生：

我们十分乐意地以此函把上海钢铁公司的主任马·史密斯先生介绍给你们，该公司是我

们业务上的朋友。史密斯先生将去马萨诸塞州建立新的联系。如蒙你们给他帮助，将视为是

给我们的帮助，不胜感激！此致 敬礼！

销售经理: 肖华 dear mr. brown,

we have great pleasure in introducing to you, the bearer of this letter, mr. ma

smith, a director of shanghai steel works, one of the business friends of ours. mr. ma is entrusted with the task of visiting massachusetts, to establish new

connections and we should greatly appreciate any assistance you may be able to give

him, which will be considered as a personal favor to us.truly yours,(xiao hua) xiao hua

sales manager

4. 建立业务关系 establishment of business relations 主要内容应包括与什么公司建立什么业务往来，为什么。 例：亲爱的先生：

感谢你们在业务上的合作。我们环球贸易公司殷切期望扩大各种轻工业产品的贸易，可

是在美国的加州，我们没有良好的业务关系。因此，请你们介绍几位该地区对上述商品感兴

趣，能力最强，信用最可靠的进口商。 此致谢意，候复。市场部经理：林新华 dear sirs,

we thank you for your cooperation for our business. yours respectfully, lin

xinhua

lin xinhua,

marketing manager 写投诉信的目的不但在于表示不满，还包括反映情况，希望能够得到重视，并使问题得

到解决。 例：

亲爱的先生们，

我们不得不对发货时间为1月9日，货号为456的一批钢笔提出申诉。 很显然，这批钢笔并不令人满意，很多都有毛病，有些一写就漏水，有些一写就出现墨

水渍。因此，我们 要求把仍未出售的150支钢笔退还给你们，要求用与你们的销售代表留下来的同样质量

的钢笔来调换。

请你们尽快处理这个问题。 此致 敬礼！销售经理: 李华 dear sirs,

we are therefore writing to ask you to accept return of the unsold balance,

amounting to 150 pens in all, and to replace them by pens of the quality your sales

representative had left with us. please give this matter your immediate

attention.

sincerely yours,

li hua

sales manager亲爱的先生们，

你们1月9日关于货号为456的一批钢笔的投诉引起了我们极大的关注。感谢你们提出

此事以引起我们的注意。

我们测试了你们所提到的同批生产的钢笔，它们确实有问题。问题在于一台机器的故障

上。现在机器已经修好了。

我们打算用156支质量良好的钢笔来调换未出售的150支。多出来的6支免费赠送。 市场部经理: 马力

dear sirs,

we have tested a number of pens from the production batch you refer to and agree

that they are not perfect. the defects have been traced to a fault in one of the

machines and this has now been put right.we are arranging to send you 156 pens of good quality to replace the unsold balance

150. the extra 6 pens sending to you are free of charge.faithfully yours,

ma li

marketing manager

6. 感谢信 letter of thanks通常，人们对别人的关心、支持、馈赠和招待等表示感谢。写感谢信要写得真挚，令收

信人读后感到愉快，亲切。 例：亲爱的怀特先生，

我刚回到广州，现在才有机会给你和你的同事写信，表示我们深深的谢意。我们在纽约

期间，受到了你们的热情招待。这次到贵公司访问，使我茅塞顿开。我期盼着将来有机会再次访问贵公司。 我们很希望

你们早日来广州，让我们有机会回报你们。请代我问候布朗先生。在我们整个访问期间，他对我们非常友好。你真诚的朋友：李明 dear mr. white,

since i have just returned to guangzhou, it is only now that i get the opportunity

to send you and your associates a message of deep thanks for the warm reception during

our stay in new york.

we do hope that you will give us, on an early occasion, an opportunity to

reciprocate(回报) by visiting us here in guangzhou. kindly send my greetings to mr. brown who was so kind to us during our entire

stay.

sincerely yours, li ming

7. 邀请信(letter of invitation)邀请信一般要包括邀请的内容、事由、时间、地点，最后表示盼望对方出席。 例：亲爱的大卫·.郭铭基先生：听说您将于下月访问北京。我想趁此良机邀请您到广州来参加会议。该会议正好是你在

中国逗留期间举行。如果您能就有关全球化的问题发表演讲，我们将感到很荣幸。 我们将为您提供飞机票，住宿和饮食。能否参加，请尽早通知我们。 此致 敬礼！

你真诚的朋友：王森林dear mr. david komansky,i was told that you would visit beijing next mont(来自:WwW.CssYq.com 书业 网:英语应用文写作试题)h this year. may i take the

opportunity to invite you to participate in a meeting in guangzhou that coincides

to be held during your stay in china? we would feel greatly honored if you can give

a speech on globalization.yours sincerely,

wang senlin

8. 祝贺信letter of congratulations祝贺信包括以下内容：1）如何获得消息；2）什么消息；3）获得消息后的激动心情；4）

表达祝贺。 例：

亲爱的大卫：

我非常高兴听说你最近荣升为公司研发中心总经理。我早就知道你施展自己的非凡才华

只是早晚的问题。 经过多年的努力后，你终于实现了自己的理想。希望你在今后的工作中取

得更大的成绩。 致以最衷心的祝贺！ 你真诚的好友：李劲 dear david,

i’m glad to hear the good news that you were recently appointed general manager

of the research and development center. i know it would be only a matter of time before

your unusual abilities were recognized. it’s fine to know you have achieved the goal you’ve been working towards all

these years. i wish you the greatest possible success in the future.my heartiest congratulations! sincerely yours,li jin

9. 道歉信letter of apology 道歉信要写得及时，态度要诚恳，用词要谦逊。一般先向对方表示歉意或内疚，同时说

明原因，提出弥补的方法，通过道歉，以取得对方的谅解。 例： 李明因得重病，今晨不能上班，向经理写一封致歉信，并附上医生证明书一份。恐怕数

天后才能上班。

dear sir,

i trust that my enforced absence will not trouble you any serious inconvenience.

with renewed regrets, i ask to remain,yours respectfully，

li ming

10. 证明信letter of certification 证明信是证明一个人的身份、经历或某件事情的真相或文件。提交的对象为单位（或公

司），称号、格式固定化。开头一般为“兹证明......”由于它是一种证明文件，内容要客观，

文体也须与之配合。作为一般文书发出时，通常会以to whom it may concern（敬启者/至

各位相关人员）的称谓开头。 例： 敬启者： 兹证明张慧小姐曾于2001年6月至2004年9月, 正式任职于知达公司,工作长达三年三

个月。她曾任本公司国际部的高级主管秘书，主要负责排定约会、安排部门会议和会议记录、

商业书信的撰写及建档等工作。她因个人原因于2004年10月1日辞职。 知达公司人事部主管：eric陈 to whom it may concern,

yours sincerely，

eric chen director personnel department zhida co., ltd.

11. 预订信 (letter of reservation) 预订信要讲明预订规格，时间要求和预订人的姓名和联系方式。 例：亲爱的先生,

我将于下个月出差到纽约，想向贵旅馆预订房间，时间是从七月一日起共五天。您在七

月的第一周必定相当忙碌，若能为我保留二楼的房间，我将不胜感激。我想预订带浴室的单

人房, 大约两百元美金左右，但若有必要多付一些也无妨。 可能的话，我希望在六月十日前收到你的确认函，发传真到（86-10-23456789）。谢谢。张先进

dear sir,

i’m planning to visit new york next month on a business trip, and would like

to reserve a room at your hotel for five nights from july 1. i’m sure you will be quite busy during the first week of july, but i’m very

much appreciated if you could reserve a room on the second floor. i assure（明确

地告诉）that the rate for a single room篇二：英语应用文写作期末试卷 课 程 应用文写作 考试形式 闭卷（90）分钟考试日期 2010-06-21 阅卷教师 得 分 班 级姓 名 学 号 part ⅰ directions: examine the following sentences carefully and decide if they arecorrectly written. if there is error in the sentence, correct them. (20%)1 looking out of the window, the grassland stretches as far as the eye can reach.____________________________________ ____________________________________ 2

experts agree that permanently (不断地) modifying eating and exercise habits rather

than merely dieting for brief period are the key to controlling weight.____________________________________ ____________________________________ 3 a

volunteer organization, the covington soup kitchen has been feeding needy families

since 1977, annually distributing (分发) nearly a million pounds of food each year.____________________________________ ____________________________________

4 to be a journalist is my dream because it is challenging and stimulating (催人

奋进的).

____________________________________ ____________________________________ 6

the old man went up to the boy and asked what it was happening. ____________________________________ ____________________________________ 9

nineteenth-century nihilists (虚无主义者) were concerned with neither the origins

of philosophical (哲学的)thought nor how societal law developed. ____________________________________ ____________________________________ 10

it is likely that the opening of the convention center, previously set for july 1,

would be postponed because of the brick layers’ strike.____________________________________ ____________________________________

part ⅱ

directions: identify the topic sentences in each of the following paragraphs.

if the topic sentence is implied, state the central idea in your own words．(20%)

篇三：高考全国卷英语应用文写作讲解+练习+答案

书信作文

格式例文：

[书信作文写作模版1]

1． 保持书信格式---地址，日期，称谓，落款

2． 根据内容确定文体----建议，劝说，说明，申请，投诉，介绍；商榷/讨论； 描绘/叙述；致谢，致歉…

书信作文十大类型

1．投诉信（抱怨信）(Letter of Complaint)

(1) 写作方法

①首段：注意客观礼貌

a. 自我介绍；

b. 引出投诉内容

c. 表明目的要求。

② 主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。 a. 详细说明情况，中肯提出问题；

b. 提出改进建议，表明希望如何解决；

c. 拓展题目内容，尤其要强调问题不解决所带来的后果。

③ 尾段：提出解决方案，不用展开，注意公平公正、礼貌原则。

a. 表达强烈愿望，希望上述问题得到迅速恰当的解决；

b. 有时可就问题的解决限定时间；

c. 对有关人员的努力表示感谢；

d. 希望尽快得到满意答复。

(2)

第一部分：提出抱怨并表示遗憾

套语：

(1) 很抱歉打扰您，但我必须郑重提出投诉。

I am sorry to trouble you but I am afraid that I have to make a serious complaint.

(2) 我很遗憾地告诉你投诉有关…….的事由。

I am sorry to tell you that there should be cause to complain about …

(3) 我真的很讨厌抱怨，但最近有一件事情确实令人烦心。

I really hate to complain, but one thing is really disturbing now.

第二部分：阐述问题发生的经过

套语：无

第三部分：指出问题引起的后果

套语：

(1) 噪音影响我的睡眠，使得我在上班时间无法集中精力。结果这些天我已经搞错了好几次

The noise disturbs my sleep so that I can?t concentrate on my work during the work time, and as a result, I have made several mistakes these days.

(2) 在这样（嘈杂）环境下我无法进行研究，我需要一间安静的房间。

For me this environment is very difficult to make studies and I need a quiet room.

第四部分：提出批评及处理的意见或敦促对方采取措施

套语：

(1) 我认为是你认识到……的时候了。

I think it?s high time that you realized ….

(2) 我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。

We know that you are not generally careless, but we should like your assurance that this will not happen again.

(3) 我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。 I must warn you that unless you do something about the situation, I will be forced to

take legal action.

(4) 坦率地所，我不再准备忍受这种状况。

Frankly, I am not prepared to put up with the situation any more.

(5) 如果您能尽快调查此事，我将不胜感激。期待您尽快回复。

I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply.

练一练

Directions: For this part, you are allowed 30 minutes to write a composition on the topic A Letter to the University President about the Library Service on Campus. You should write at least 120 words, and base your composition on the outline given below in Chinese:

假设你是李强，请你就本校图书馆的状况给校长写一封信，内容应涉及图书馆的藏书数量和更新状况、环境、服务等，可以是表扬，可以是批评建议，也可以兼而有之。

2. 咨询信 (Letter of Inquiry)

(1) 写作方法

① 首段：

a. 复述题目场景，表明写作目的；

b. 遵守礼貌原则，只问相关信息；

c. 简要介绍自己，表明写作目的。

② 主体：

a. 询问具体问题，注意疑问句式；

b. 提供背景材料及询问原因；

c. 强调所需信息重要性；

d. 题目要求的内容均应涉及。

③ 尾段：

a. 表明急切心情，提供联系方式；

b. 结尾彬彬有礼，表示诚挚谢意；

c. 希望得到对方帮助和合作。

(2) 写作流程图

第一部分：说明写信的目的

套语：

(1) 我是……，暑期计划到贵校学习。

I am a …and planning to study in your university this summer.

(2) 我是一名中国学生，想到贵校学习。我计划下个学期开始上课，如果您能告知一些必要的信息，我将不胜感激。

I am a Chinese student who wishes to study at your university. My plan is to start my course from the next term, and I would be grateful if it?s so kind of you to give me some essential information.

(3) 我写信是要询问……

I?m writing to ask if …

第二部分：介绍背景

套语：

(1) 我获得 ……高校的……学士学位。毕业后便开始在……工作。

I received a Bachelor of …degree in…After graduation, I began working….

(2) 是我的朋友建议我写这封信的 。他去年毕业于贵校，热情地向我推荐贵校。 I am writing at the suggestion of a friend who graduated from your university last year and has warmly recommended it to me.

(3) 我已经取得了生物学学士学位，并希望能在贵校继续学习。

I have had a bachelor?s degree in biology and wish to continue my study at your university.

第三部分：询问详情

套语：

(1) 您能向我介绍一下贵校的……情况吗？

Could you please tell me something about your …?

(2) 能否寄给我一份申请表及与申请有关的其他必要的材料？

Would you please send me an application form and other materials necessary for my application?