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波兰商务礼仪英语

商务礼仪2019-03-07 16:43书业网

篇一:波兰商务礼仪

一、与波兰客商互致问候时应该注意:

1.波兰人的问候方式比较传统,无论在什么时候见面时都要握手,眼神交流,面带微笑。

2.早上和下午都要说dzien dobry,晚上要说dobry wieczor。

3.见到女士要称呼对方的姓氏。

4.不要刚见面就称呼对方的名字。要等到俩人的关系更近一步时,才能称呼对方的名字。

5.一般在社交场合,主办人都会向各位依次介绍到场来宾,首先会从女士开始。

二、与波兰客商互赠礼物时应注意:

1.不要送太贵重的礼物,因为对方可能因为你的礼物太贵重而拒收礼物。

2.要是员工的话,送礼可以送蛋糕或是香槟之类的东西。

3.你可以在圣诞节的时候,邮寄一些小礼物给对方。

4.如果波兰人邀请你到家里做客,那么你可以给女主人一些酒、鲜花、蛋糕或是糖果之类的东西。

5.送花要送单数,且不能送菊花,也不要送红色花和白色花,尤其是康乃馨、百合及红玫瑰。

三、应邀到波兰客商家中做客应注意:

1.波兰客商很守时,所以一定要准时到达,不要迟到。

2.进屋不要忘记脱鞋,穿著要大方得体。

3.看到家中女主人在忙前忙后,记得要上前帮忙。这是一种礼貌。

4.不要随便参观别人的房间。

5.就餐时要左手拿叉,右手拿刀;女主人说开动了,才可以吃。

6.刚开始不要吃太多,这样才可以继续吃下去,且每道菜都要尝到。

7.每个人都应该准备敬酒,一般都是主人开始敬酒。

8.一般都要用伏特加敬酒,你应该在敬酒后继续用餐,切忌酒不要喝太多,要适量。

四、在参加波兰商务会议前应做足准备并需注意:

1.无论是开会还是散会都要握手。

2.握手时,要有眼神交流。但是如果握手对象是女士的话,不要主动去握手,这是一种礼节。

3.如果是波兰的老人见到女士,他们一般会亲吻对方的脸颊。但是这可不是任何人都可以做的,不要轻易尝试。

4.如果对方介绍自己,要把自己的专业及学历告诉对方。

5.交换名片的礼节很随意,记住你的名片上的一面要有波兰文。波兰人可能会因为你的名片上的学历以及所任职务而印象深刻。

6.会议的开始一定要有侧重点,讨论的核心话题一定要有,还要讨论一下工作议程。

7.会议的开头可以聊些与话题无关的内容,不要直入主题,这也应属于会议的一部分。

8.头几次会议不要深入的讨论洽谈的相关事宜,要有个缓冲。否则他们会怀疑你合作的诚意。

9.你要把握每次和别人交流的机会,培养一个良好的合作关系。

10.你可以利用午餐和晚餐时间沟通一下彼此的感情,一旦对方感情处到位则会议也会在一个轻松的气氛中进行的。

11.说每句话都要在事实的基础上进行。

12.每项业务都会安排一个相关负责人,但是老板拥有最终决策权。

13.一般会经过周密的考察之后,才会签约,所以要学会耐心等待。

五、和波兰客商交流时应注意:

1.一般来说波兰人很注意个人素质。所以他们会对对方做一个深入的了解。

2.波兰人认为一个人最重要的是诚信,所以商务合作的基本原则是信任。所以良好的人际关系是合作的保障。尤其是期待对方之间能够长期合作的朋友们要注意这一点。

3.波兰人豪爽,他们说话不会绕弯子,但是并不说明他们不会顾及对方的感情。所以要三思之后说话。

4.波兰人喜欢直入主题的说话方式,所以说话要说重点。

5.初次见面的人,最重要的一点就是和对方搞好关系。彼此之间的交流多了,话自然而然就多了,也会坦诚相对。

篇二:外贸英语:国际实用商务礼仪18条

外贸英语:国际实用商务礼仪18条

恰到好处的商务礼仪在处理外贸事宜中是十分必要的。今天,小编为大家整理了国际实用商务礼仪18条。每一条都蕴含学问哦~

1. What's the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么?

“Lady first”. 女士优先。

2.What is the “Three A” principle in social communications? 社交中的“三A原则”指的是什么?

Accept, Appreciate, Admire. 接受对方,重视欣赏对方,赞美敬佩对方。

3.What does TOP mean in the international etiquette?

在国际礼仪中,TOP指的是哪三个原则?

Time, Objective and Place 时间,目的, 地点。

4.When you are talking with people from western countries, eight topics should be avoided. What are they? 和西方人交谈时,应避免哪八个话题?

Age, marital status, salary, experience, address, personal life, religious belief, politics, and opinions about other people.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。

5.Which three words are the most common ones in social life? 哪三个词在社交场合最常用?

Thanks, Excuse me (sorry), Please. 谢谢,对不起,请。

6.What are the requirements for appearance in social communication occasions? 社交场合的仪容要求是什么?

Natural, Harmonious, Beautiful自然,和谐,美观。

7.Could you tell us the general rules for greetings? 打招呼致意的一般规则是什么?

* Gentlemen say hello first to ladies. 男性先向女性致意。

* Young men say hello first to elderly men. 年轻者先向年长者致意。 * The employees say hello to the employers.下级应向上级致意。

8.You want to visit a foreign friend, and what will you do first? 你想要拜访一位外国朋友,首先应该怎么做?

You'd better make a phone call first to make an appointment. 你最好打电话预约一下。

9.To attend a formal party, how will you dress yourself? 参加正式晚会,应如何着装?

An evening dress or a suit 晚装或套装。

10.On formal occasions, how many colors of all your clothes should be? 在正式场合,一个人全身服装的颜色应该多少种?

No more than three. 最好不超过三种。

11.On formal occasions, what kind of shoes should a man wear? 在正式场合,男士应穿什么样的鞋?

Black leather shoes.黑皮鞋。

12.On formal occasions, can a man match the black shoes with white socks? 在正式场合,男士的黑皮鞋可以和白袜子搭配吗?

No, he can't. 不可以。

13.If the suit is buttoned, where should be the stickpin? 西装系着扣时,领带夹应在衬衫的哪两粒钮扣之间?

Between the second button and the third button of the shirt.夹在衬衫的第二和第三粒钮扣之间。

14.If the suit is unbuttoned, where should be the stickpin? 西装敞着穿时,领带夹应在衬衫的哪两粒钮扣之间?

Between the third button and the fourth button of the shirt.夹在衬衫的第三和第四粒钮扣之间。

15.When your foreign friend says, “Your new dress is so beautiful.”what are you supposed to say? 当你的外国朋友对你说:“你的新衣服真漂亮!” 你应该怎么说?

You should say, “Thanks, I am glad you like it.” 你应该说:“谢谢,很高兴你喜欢。”

16.When taking the escalator, which side should you stand on? 坐手扶电梯时,应站在靠哪边的位置?

You should stand on the right side. Leave the left side for someone in rush. 应靠右侧站立,为有急事的人空出左侧通道。

17.In big parties, how do people get to know each other? 在大型聚会上,人们怎样相识?

By making self-introduction.通过自我介绍。

18.When making self-introduction, how many minutes should it take? 做自我介绍时,多长时间为宜?

Half a minute, no more than one minute.

半分钟,不能超过一分钟。

原文来自 必克英语 http://bbs.spiiker.com/topic-12408.html

篇三:商务礼仪英语

A Study on International Commercial Etiquette and Its Significance

商务礼仪及其意义研究

学 号:

身 份 证 号:

姓 名:

院 系:外语学院

专 业:XXXXX

年 级:2008级

指导教师:xxx

CONTENTS

(TIMES NEW ROMAN 小三号加黑加粗)

INTRODUCTION????????????????????.1

CHAPTER ONE ABCCCCCCCC?????????????. 7

1.1 Abc???????????????????????. 7

1.2 Abc ???????????????????????.8

1.3 Abc????????????????????.???.9

CHAPTER TWO ABCCCCCCCC?????????????11

2.1Abc???????????????????????. 11

2.2Abc ???????????????????????12

2.3Abc???????????????????????.13

CHAPTER THREE?

CHAPTER FOUR?

?

CONCLUSION?????????????????????.

REFERENCES?????????????????????

内 容 摘 要

当今世界,各国之间交流频繁,礼仪之论不再局限在国内,而成了国际交往需要重视的问题。同时,不可否认的是因为各国价值观念,文化,历史背景的不同,在礼仪实践中也存在差异。没有一个统一的标准,这些差异,只有一些约定俗成的东西,大家都基本认同,在交往中共同遵守。所以从事国际交流,国际商务的人,不论是政治,经济,文化,军事哪个领域,对这些礼仪都要熟悉。

国际商务和涉外工作也已经不再是少数人的专利,而是成为越来越多人的职业选择。在这个“以人为本”的时代,如何在跨文化的交流中,尽可能地尊重他人,又充分维护自己的尊严,是一项非常重要而具有挑战意义的事情,而国际商务礼仪就是市场竞争和国际商务大环境中人们必备的一门知识。

本文对商务礼仪进行了明确的界定,对商务礼仪的内容与归属、特征与原则、功能与操作进行了系统的阐述,较为详细地论述了商务介绍与问候,迎送礼仪,宴请规则,谈判礼仪以及柬书礼仪,同时阐明了国际商务礼仪对于商务人员的重要意义。

Abstract

Nowadays different nations communicate frequently. Etiquette is becoming an important issue, which is not confined only in the domestic affairs. At the same time, the values vary from nations to nations, so does the practice of etiquette. There is not an acknowledged standard and it is only a set of established rules which are obeyed by all the people. Therefore, a business man should be familiar with all the protocols in all fields, such as politics, economics, and culture and military.

International business is no longer the privilege of the minority of people. More and more people prefer to go into business. In the era of human-oriented society, how to respect others and maintain one’s dignity becomes a challenge. International business etiquette is the basic knowledge which should be applied in the competition in the international business environment. .

This thesis gives a clear definition of commercial etiquette and systematically explains its contents, categorizations, features, principles, functions and practices. It illustrates the business introduction, greetings,welcoming guests, entertaining visitors, international business negotiation, practical business English writing in detail. It also shows the significance of the commercial etiquette.

INTRODUCTION

Business communication and business etiquette

In an era of globalization, understanding the basics of etiquette and protocol that is, the type of behavior that others expect of you in both informal and formal settings—is an important skill. It can instill an individual with confidence to handle almost any situation in any culture and allow a businessperson t concentrate on the deal at hand rather than worrying about such distractions as which fork to use or which hand to use for passing food. Without an understanding of the basics of etiquette and protocol, you risk coming off as a boorish Neanderthal. Y

ou may even put your company’s image at risk or risk potential failure in the formation of key business relationships that are vital to global success. Finally, a well-honed sense and appreciation of local customs etiquette and protocol can make you stand out in a competitive global market.

In order to comprehend the International Commercial Etiquette, we should find out the full contents of its activities.

Just as its name implies, the International Commerce indicates that there is only one purpose of commercial activities, that is, to realize, increase and convert the value. One sales its goods to the other to realize the market value of this production, at the same time, the value is increased in this process, therefore, the seller gains some profits, which will be conversed into the value form needed in the next commercial campaign, no matter it is cash, products or service, thus, makes preparation of the following commercial activity.

International Commercial is based on the approbation and reception of each other’s trade motivations between the bargainers. Especially nowadays, this kind of activity is an action in which both sides are voluntary and almost without any force to press on. Besides, this kind of commercial activity goes along under the condition of free trade all over the world. Therefore, in the atmosphere of international commerce, the traders have the same quality, intent and environment, as well as three

CHAPTER ONE

ABC

CONCLUSION

Increased globalization has been one of the most important developments in the past decade. The Internet has been instrumental in accelerating the growth of business across borders. The ability to effectively conduct business with tradin

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